ALL USERS MUST READ AND ACCEPT THESE CONDITIONS (the “Conditions”) which represent the agreement between you and SCIENCES DE LA PEAU CRESCITA INC. (“CRESCITA”) for the purchase of virtual gift cards for the Laboratoire Dr Renaud product line (the “Gift Cards”).
General Conditions: By visiting this website www.ldrenaud.com, you agree that these Conditions are governed by the laws of Quebec, Canada, without regard to principles of conflict of laws. CRESCITA reserves the right to modify these Conditions. Changes are effective upon posting of the revisions and notice of such changes on this Website.
Gift Cards and Redemption: Laboratoire Dr Renaud Gift Cards are digital only and redeemable online at www.ldrenaud.com for Laboratoire Dr Renaud products. They are available for purchase on this same website. There is no expiration date or inactivity fees. The delivery charge policy applies to purchases made with Gift Cards.
Method of payment: Laboratoire Dr Renaud Gift Cards can be purchased by Visa, MasterCard, American Express, Discover, Diners Club, Apple Pay, Google Pay and Shop Pay.
Balance: For the balance of your Gift Card, kindly contact Customer Service at 1-800-361-0352 for assistance.
Refunds & Returns: Gift Card sales are final. They are not eligible for returns or refunds.
Lost or Stolen Gift Card: A Gift Card has monetary value. Title and risk of loss are passed to the Gift Card recipient upon purchase. CRESCITA is not responsible for the loss or theft of a Gift Card. If you suspect that a Gift Card has been copied or compromised, please contact CRESCITA Customer Service immediately. Subject to confirmation from CRESCITA, the remaining balance on a compromised card will be transferred to a new Gift Card without any fees. No lost or stolen Gift Card will be replaced without proof of purchase.
Limitations: A Gift Card cannot be used to purchase another Gift Card. They cannot be exchanged for cash except when required by law.
Delivery: If the delivery date of your Gift Card has passed and/or you have not received confirmation that it has been sent, please contact Customer Service. CRESCITA cannot be held responsible for Gift Cards that cannot be delivered or have not been received due to an inaccurate email address or other relevant information on delivery to the recipient.
Intellectual Property: You may not use the intellectual property of CRESCITA and its related companies, including, their respective trademarks, logos or other proprietary designations without express authorization.
Customer Service: 1-800-361-0352